Remote Call Center Representative Job at Confidential, Norfolk, VA

dzB4NEhEVUEyb2pBRVJqcW1iN0d0WmMzOFE9PQ==
  • Confidential
  • Norfolk, VA

Job Description

Launch a Meaningful Career in Member Support

If you’re someone who enjoys helping others, solving problems, and growing your skills every day, this is your opportunity to build a career with purpose. We’re looking for Member Support Representatives to join our dynamic, 24/7 contact center—where every interaction matters and our members always come first.

Make an Impact Every Day

  • Serve as the first point of contact, delivering support with empathy, clarity, and confidence.
  • Simplify complex financial products and services into clear, easy-to-understand guidance.
  • Navigate multiple systems effortlessly while staying fully present in each conversation.
  • Assist members with a wide range of needs, including accounts, cards, loans, savings, and retirement planning.
  • Identify opportunities to offer the right solutions, helping members achieve their goals and building lasting relationships.

What Sets You Up for Success

  • Strong communication skills and a genuine passion for helping people.
  • Ability to adapt in a fast-paced environment where every interaction is unique.
  • Curiosity and a growth mindset—no prior experience needed; we provide the training and support you need to succeed.

Job Type & Location

This is a Contract to Hire position based out of Norfolk, VA.

Pay and Benefits

The pay range for this position is $21.50 - $21.50/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Norfolk,VA.

Application Deadline

This position is anticipated to close on Aug 10, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Job Tags

Contract work, Temporary work, Remote work

Similar Jobs

Merck & Co.

Associate Director, Field Access Manager - Central Job at Merck & Co.

 ...and healthcare organizations (HCOs). In this role, you will work cross-functionally with Field Sales, Marketing, Market Access, Public Affairs, State and Government Affairs, Trade and Specialty Pharmacy Accounts while abiding by all corporate and industry policy and pr

Sphere Entertainment

3D Generalist Artist Job at Sphere Entertainment

 ...available at .Who are we hiring?We are seeking an experienced 3D Generalist with passion for creating content for the largest...  ...experience across every aspect of 3D: camera tracking and layout, modeling, texturing, rigging, animation, particles, dynamics, lighting,... 

Confidential

Travel Social Worker Medical Social Worker Job Job at Confidential

 ...Job Overview TLC Nursing Associates, Inc. is seeking a Medical Social Worker for travel assignments in healthcare settings such as hospitals, rehabilitation centers, and long-term care facilities. The Medical Social Worker will assist patients and their families... 

Merck & Co.

Specialist, Automation Engineering Job at Merck & Co.

Job DescriptionJob Description:The Formulation, Laboratory, and Experimentation (FLEx) Center in Rahway, New Jersey, includes a cutting-edge sterile drug product cGMP clinical supply manufacturing facility, known as FLEx Sterile, which is currently in the operational start...

Johns Hopkins Medicine

Community Social Worker Job at Johns Hopkins Medicine

 ...JOB SUMMARY The Community Social Worker (CSW) is a member of the Hospitals Community Care Team (CCT), a program that supports Howard County residents with complex chronic illness. The CCT helps clients connect with resources to better manage their conditions, improve...