Job Description

Summary

The full performance - Intermediate Care Technician (ICT) Generalist is assigned to the Department of Veteran Affairs - Veterans Health Administration (VHA). This position serves as an advance technician for outpatient care settings such as; primary care - mental health - and specialty clinics. As an ICT Generalist the incumbent may serve in a medical center - community-based outpatient clinic (CBOC) - mobile medical unit or may have virtual/remote assignments.

Qualifications

To qualify for this position - applicants must meet all requirements by the closing date of this announcement - July 02 - 2026. You may qualify based on your experience and/or education as described below: Your experience must be detailed in your resume to receive full credit. Specialized Experience: One year of specialized experience (equivalent to the GS-6 grade level in the federal service). Examples of specialized experience include but are not limited to: Prepare and administer medications through various methods - examples include - intramuscular injections - subcutaneous injections - intradermal injections - oral - aerosolized including oxygen - topical - intraocular (eye drops) - Otic (ear drops) - intranasal - rectal (suppositories) - local anesthetics - intraurethral - and intravenous. Perform minor surgical procedures - medical interventions and administer treatments to manage care to combat disease or disabling symptoms example incise and drain various skin infections or abscesses. Order appropriate diagnostic studies under the direction of the supervising Licensed Independent Practitioner (LIP) obtains and Reports Diagnostic and laboratory results. OR: Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have one full year of graduate education meets the requirements for GS-7 only in those instances where it is directly related to the work of the position. (Transcripts Required). OR - Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond. English Language Proficiency: Individuals serving in direct patient care positions must be proficient in both spoken and written English as required by 38 U.S.C. 7402(d) - and 7407(d). For more information on these qualification standards - please visit the United States Office of Personnel Management's website at

Duties

• Duties include but not limited to: The incumbent performs ongoing patient care duties in an outpatient clinical setting
• ICTs may perform tasks as outlined in this Position Description (PD) and in accordance with local policies after documented completion of training and demonstration of appropriate skills and competency
• These tasks are not all inclusive and require the demonstration of appropriate training and documented competence prior to their performance
• The incumbent may assist with or perform other related approved technical health care procedures under the direction and supervision of the licensed personnel as competency is demonstrated and documented
• \"Employment requirement includes travel to Atlanta - GA
• VA Health Care System for hands-on training for certification in and specific to podiatry basic foot care competencies is required by the incumbent
• Duration of hands-on training may vary based in current competencies and skill sets however may range anywhere from 2-8 weeks.\" Patient Screening: Performing observation-based screening and collecting patient information in collaboration with licensed personnel - this may involve completing clinical reminders - obtaining patient health history - chief complaints - medication history - and identification of health- related conditions that may impact the patient's health status
• Completing approved templates and tools - such as - intake/outtake forms - normal result note follow up - clinical reminders - procedure and intervention notes established by the agency
• Assisting in behavioral/psychiatric situations in an outpatient setting
• This can include assisting licensed personnel with crisis intervention - management of aggressive or suicidal psychiatric patients - by providing one-to-one observations and applying prevention and management of disruptive behavior techniques (PMDB)
• Assists licensed staff with the delivery of care to patients with complex - specialized - and potentially life-threatening situations
• You will assist licensed staff with setting up equipment and providing treatment during in person or virtual visits
• Operating specialized medical equipment to obtain diagnostic and therapeutic outcomes
• Observes patient status and keeps licensed clinical staff informed of any change in condition
• You will assist clinical providers with emergency medical care - provides emergency response as part of the Rapid-Response-Team (RRT) - and assists with training of other hospital clinical staff
• Clinical responsibilities include but are not limited to: Performing Diagnostic Tests
• Examples: Vital Signs - 12-lead electrocardiogram (EKG) - eye exams Point-of-Care
• Examples: Abbott hand-held blood analyzer (I-STAT) - glucometer
• Medication Administration: topical medications - limited PO medications - emergent medications Wound Care
• Examples
• bandaging - application of dressings and wound measurements Assisting with patient exams and screening
• Examples: foot exams
• Assisting with patient exams and screening - utilizing technology such as telehealth peripherals
• Examples: podiatry foot exams (visual - sensory and vascular) - gait exams - and stance exams
• Patient education within scope of care or while providing an intervention Examples: postprocedural care and wound care
• Follow-up care: Examples: Wound check Electronic Health Record (EHR): Thoroughly and appropriately documents actions - interventions and procedures in the medical record
• Examples: Procedural notes and progress notes - screenings - photo-documentation - telephone contact - and secure messaging Work Schedule: Monday - Friday
• 8:00am - 4:30pm Compressed/Flexible: Not Applicable Telework: Not Applicable Position Description/PD#: Intermediate Care Technician / PD99968S Relocation/Recruitment Incentives: Not Applicable Physical Requirements: The work requires some moving and transporting of light items such as supplies - papers - books - trays and equipment on a regular and recurring basis
• the work involves long periods of moving about the work unit
• Work requires regular and recurring bending - lifting - stooping - stretching - lifting and repositioning patients - or similar activities.

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The Veterans Health Administration (VHA) is the largest integrated health care system in the United States, providing care at 1,321 health care facilities, including 172 VA Medical Centers and 1,138 outpatient sites of care of varying complexity (VHA outpatient clinics) to over 9 million Veterans enrolled in the VA health care program. VHA Medical Centers provide a wide range of services including traditional hospital-based services such as surgery, critical care, mental health, orthopedics, pharmacy, radiology and physical therapy. In addition, most of our medical centers offer additional medical and surgical specialty services including audiology & speech pathology, dermatology, dental, geriatrics, neurology, oncology, podiatry, prosthetics, urology, and vision care. Some medical centers also offer advanced services such as organ transplants and plastic surgery.

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Job Tags

Work at office, Local area, Remote work, Relocation package, Monday to Friday, Flexible hours

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