Job Description

Job Title : Dynamics 365 CRM Engineer

Location : Atlanta (GA), Chicago (IL) or Vienna (VA) Hybrid

Duration : Long Term

Job Description:

• Bachelor's degree or Master's Degree in Computer science, or a related field, with minimum 12+ Years of relevant experience.
• 2 to 5 years of hands-on experience with Microsoft Dynamics 365 CE and Power Platform.
• Proficiency in C#, .NET, JavaScript, and Dynamics SDK.
• Strong knowledge of Copilot Studio, conversational AI design, and AI Builder .
• Familiarity with solution packaging, deployment, and version control .

Certifications (Preferred)

• Microsoft Certified: Power Platform Developer Associate (PL-400).
• Microsoft Certified: Dynamics 365 Developer Associate.
• PL-600 or MB-600 for solution architecture roles.

Nice-to-Have:

• Experience with PCF controls, Power Pages, and advanced AI integrations .
• Knowledge of Azure AI Services, AI Foundry, and modern data integration frameworks.
• Familiarity with ITIL processes and Agile delivery methodologies.

Dynamics 365 CE Development

• Design, develop, and maintain custom components such as plugins, workflows, Power Automate flows, and JavaScript for D365 CE modules.
• Implement minor enhancements and bug fixes based on business requirements and AMS priorities .
• Collaborate with Business Analysts to translate functional requirements into technical solutions .
• Perform code reviews, unit testing, and deployment activities across environments .

Power Platform & Copilot Studio

• Build Power Apps (Canvas, Model-driven, Portals) and automate workflows using Power Automate .
• Develop and deploy Copilot Studio solutions, including intelligent chatbots and virtual assistants with NLU/NLG capabilities .
• Integrate Copilot Studio with Power Platform components and external systems; manage custom topics, entities, and actions .
• Use AI Builder for predictive models, form processing, and automation scenarios .

Integration & Architecture

• Integrate solutions with enterprise systems via REST APIs, Azure Functions, Logic Apps, and Dataverse.
• Ensure compliance with security, governance, and performance standards across environments.

DevOps & Lifecycle Management

• Manage CI/CD pipelines using Azure DevOps and follow ALM best practices .
• Maintain technical documentation and support release cycles .

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